Booking Terms and Conditions, Chateau Coty

1. Definitions

Accommodation: Accommodation described in the booking form.

Accommodation provider: The party who actually provides the booked

accommodation and further arranges services locally, such as key-

holding, cleaning, maintenance, etc., and receives payments payable

locally by the tenant under the agreed booking.

Booking agent: Intermediary that handles the administrative processing

involved in the booking for the letter and takes payment; Chateau Coty

Tenant: the person named on the booking form who makes the booking.

Rent: The total rental amount as mentioned in the booking form.

Booking: The booking of Chateau Coty, as described in the booking form.

Booking form: The contract between tenant and letter.

Letter: Chateau Coty issues the booking and acts as the representative

of the owner.

2. Scope These Booking Terms and Conditions apply to all booking agreements

between letter and tenant.

3. Establishment of booking agreement An agreement will be established

subject to these Booking Terms and Conditions as soon as the tenant makes a

booking via the Internet, in writing, by telephone, by e-mail or personally with

the letter or at any other booking agent.

4. Changes Changes to the booking agreement and deviations from these general

booking conditions will be valid only if agreed in writing between the letter or

booking agent and the tenant. Insofar as changes result in higher or lower costs,

the resulting change to the rent must be agreed by parties in writing.

5. Payment Bookings can be made via the Internet, in writing, by telephone, by e-

mail or personally with a booking agent. The down payment as mentioned on

the booking form, must be received by the booking agent within 14 days days

after the reservation is made. Not paying on time may result in cancellation of

the booking. The remaining balance must be in the booking agent’s possession

not later than two months in front of the rental date. If these payment terms are

not observed the booking agent is entitled to cancel the booking without having

to refund the payments that have already been made. If bookings are made

within four weeks before the rental period, the rent and any deposit, must be

paid entirely at time of booking. Deposits will be refunded only if the booking

cannot be honoured due to a cause attributable to the letter or booking agent.

6. Prices Prices are stated per accommodation per month per week or per day.

We do not accept responsibility for typographical errors in the price list or web

publications.

7. Dissolution The agreement will be dissolved (i.e. The booking will be cancelled)

if the tenant fails to satisfy the provisions of clause 5. The deposit will be

forfeited to defray incurred costs and damage, including but not confined to loss

of profits.

8. Cancellation The tenant may cancel the rental agreement in writing up to 180

days before the start of the rental. If the tenant cancels, the booking agent will

retain the deposit. The tenant will owe the half of the total rental price to the

letter if cancellation occurs within the 180 days preceding the agreed rental.The

tenant will owe the full rental price to the letter if cancellation occurs within the

60 days preceding the agreed rental.

8a. Cancellation due to COVID-19 The tenant may cancel the rental agreement

in writing before the start of the rental if expected that traveling from his home

country to France will not be possible due to governmental COVID-19

restrictions at the time of rental. We will only accept these special conditions on

cancellation if the official governmental website confirms “against all but

essential travel”. The French official website ishttps://www.gouvernement.fr/info-coronavirus. If a cancellation under these

special conditions is made up to 60 days before the start of the rental, the

booking agent will be under obligation to refund the full deposit already paid. If

a cancellation under these special conditions is made after 60 days before the

start of the rental the booking agent will retain the sum already paid, and the

rental period will be re-scheduled without extra charges for the tenant to

another period within the same price range as the original booking.

9. Insurances The rent excludes any insurances. It’s the tenant’s own

responsibility to buy a travel insurance.

10. Liability of letter Under no circumstances whatsoever will the accommodation

provider, booking agent or letter be responsible for any loss or loss of value

and/or damage to property of the tenant and his co-occupants caused by

incorrect use of the rented property. If the tenant incurs damage due to

deficiencies in the rented property, any liability on the part of letter will be

limited to the amount of the rent. Damage resulting from non-fulfillment by the

letter will be subject to the compensation provided for by law. Letter will not be

liable for any other damage.

11. Liability of tenant A tenant who books accommodation for or jointly on behalf

of other occupants will be jointly and severally liable for the total rent and for

damage caused by acts by him and all others present with him in the rented

accommodation. A booking will be valid for the number of persons stated on the

booking form. The property may not be occupied by more persons than stated

on the booking form. Occupancy by a larger number may result in dissolution of

the booking agreement and loss of the deposit. Payments already made will not

be refunded in such circumstances and the tenant will owe the entire rent. If the

tenant intends to allow more than the permitted number of persons to stay in

the rented accommodation, the tenant must, prior to the rental period, submit a

written request to this effect to the booking agent. The accommodation provider

has the right to refuse such a request or to require an additional surcharge. The

tenant must treat the accommodation according to generally accepted

standards.

12. Deposit The damage deposit is € 1000,- The deposit is payable on the day of

arrival, in cash or by bank transfer. In order to provide the accommodation

provide with the opportunity to check the accommodation properly, the deposit

will be returned on the last day of your stay, if paid in cash. In case of a bank

transfer, not later than fourteen days after the end of the rental. In the event of

damage and/or loss of the rented property, and/or circumstances for which the

tenant is to blame, the total incurred damage will be deducted from the deposit.

In all instances where the costs of damage and/or loss of the rented property or

the damage suffered by the owner and/or accommodation provider exceed the

paid deposit the tenant must immediately pay the excess to the

accommodation provider. All instances of breakage, loss and/or damages must

be reported immediately to the accommodation provider and paid for.

13. Duration of stay, arrival and departure The arrival time is 17:00 o’clock. On

the day of departure you must vacate the accommodation before 10:00 hrs.

Failure to do so gives the accommodation provider and letter the right to charge

you for damages. You may lose your security deposit as a result. Upon

departure the tenant is expected to leave the accommodation in decent

condition – that is: generally clean. The items in and around the accommodation

should be put back in their original location (as upon arrival). Crockery should

be washed and stored in the appropriate place. The accommodation provider is

authorized to carry out a final check. If the accommodation provider finds that a

number of items have not been returned to their location or if the

accommodation has not been left in generally clean condition he is authorized

to charge the tenant for extra costs.14. Documents Before or upon booking your booking agent will provide you with

the general information you need about the rented property and local area.

15. Changes and cancellations The booking agent has the right to alter or cancel

the agreed services in any material respect on account of compelling

circumstances. Compelling circumstances mean circumstances of such a nature

that the accommodation provider cannot reasonably be held to further

fulfillment of the agreement. The booking agent may cancel the booking in the

event of force major, war, strikes and natural disasters. In such circumstances

the booking agent will be under obligation to refund any amounts already paid.

The booking agent reserves the right to replace the rented property by an

equivalent property for reasons of quality assurance.

16. Complaints If you notice a mistake of deficiency at your holiday

accommodation, you should report it to the booking agent or to the caretakers.

This may avoid further inconvenience. If you have serious complaints at the

holiday accommodation, you should immediately inform the booking agent. This

will give the accommodation provider the opportunity to resolve the complaint

sooner. If your complaint was not satisfactorily resolved at the holiday

destination, you must inform the booking agent in writing of your complaint,

providing details, within two weeks of leaving the accommodation, in the

absence of which the complaint will no longer be admissible.

17. Cleaning costs The mandatory cleaning costs are € 450,-
18. Bed linen and towels Bed linen and towels are included in the rental price.
19. Extra facilities You can request a child’s bed and high chair.
20. Pets Only with the explicit permission of the accommodation provider stated on

the booking confirmation. The accommodation provider may require extra

mandatory final cleaning costs.

21. Construction work This rental accommodation is a private property that

belong to individual owners. Construction work may in exceptional occasions

occur nearby. This work may be carried out by home owners or contractors and

/ or public institutions, with whom we have no relationship whatsoever and over

whom we cannot exert any control. Neither the accommodation provider, nor

the booking agent, nor letter can be held liable for inconvenience caused by any

construction work not commissioned by the accommodation provider.

22. Satellite tv There is satellite tv available
23. Water, electricity and Internet Interruptions to water, electricity supplies

and internet connection are possible to occur. For various reasons local and / or

regional authorities and / or companies may, for various reasons and / or failure

to decide temporary closure and / or reduce distribution. Neither your

accommodation provider nor our organization can be held liable for any

inconvenience or damage incurred through such circumstances.

24. Power consumption The normal power consumption is included in the rental

price

25. Jurisdiction and law Notwithstanding the legal rules governing the jurisdiction

of the civil courts, any dispute arising between supplier and principal or client

will be resolved by a court of law with jurisdiction in the country and region

where the letter is established. For one month after the letter has invoked this

provision in writing, the tenant will have the right to opt for resolution of the

dispute by a civil court with jurisdiction at law or under international treaty. The

letter will consider the address stated by the tenant to be correct until further

notice. Every agreement between landlord and tenant will be subject to the

laws of the country and region where the accommodation is established.